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Consulting Services

Telecom
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Consulting Services

Celcom is a leading provider of consulting services, specializing in assisting organizations in optimizing their operations, maximizing efficiency, and achieving their strategic objectives. With a team of seasoned professionals and a commitment to excellence, Celcom delivers tailored strategies and innovative approaches to meet the unique needs of each client.

Business Analysis and Process Simplification

As a consulting service specializing in business analysis, we play a pivotal role in facilitating successful digital transformation journeys for telecom organizations. Our expertise encompasses a comprehensive range of services tailored to address the unique challenges and objectives of each project. From understanding and documenting current business processes to designing and implementing innovative solutions, our team of experienced business analysts ensures alignment with organizational goals and industry best practices. We excel in identifying pain points, gaps, and opportunities for improvement, enabling our clients to optimize operations, enhance customer experiences, and drive business growth. Through collaborative partnerships and strategic insights, we empower telecom companies to navigate complex transformations with confidence and achieve sustainable success in today's dynamic market landscape.

Solution Design and Architecture

At Celcom, we offer solution design and architecture consulting services tailored for the telecom industry. Leveraging our expertise in end-to-end architecture and implementation of complete solutions (BSS/OSS), we facilitate strategic overhauls, transitioning from monolithic to microservice architecture. Our comprehensive approach includes expertise in technical architecture design, encompassing production setup, high availability, and disaster recovery solutions. We emphasize modular development, adoption of cutting-edge technologies like Docker and Kubernetes, automation through CI/CD pipelines, and the implementation of scalable and reliable solutions. By redefining operational frameworks, we enhance agility, scalability, and service delivery speed, ensuring our clients stay ahead in the dynamic telecom landscape.

Strategy Consulting

Our strategy consulting services specialize in facilitating the seamless migration of telecom providers to cloud-native infrastructure while also guiding them through digital transformation initiatives aimed at modernizing infrastructure, processes, and services. Our team has extensive knowledge and expertise in recent telecom standard products and technologies from leading providers like Oracle, Ericsson, and Huawei. We conduct in-depth analyses of existing systems, meticulously studying every aspect of the telecom provider's operations to identify areas ripe for improvement and optimization. Through collaborative engagement with stakeholders, we propose innovative solutions tailored to meet the unique needs and challenges of the provider's automation processes. Additionally, our consultants work within a governance model to collaborate with system integrators (SIs), reviewing and qualifying deliverables to ensure high standards. We also assist telecom providers in innovating and differentiating their product and service offerings by analyzing market trends, customer preferences, and competitive dynamics.

Telecom Expertise Assistance

Celcom specializes in various domains, including BSS (Billing and Charging) and OSS (Operations Support Systems) products. Our expertise includes implementing Oracle BRM, ECE, and PDC, with consultants and architects specialized in these products. Additionally, we have extensive experience with other billing systems such as Ericsson, Huawei, and Kenan.We offer tailored solutions to meet the diverse needs of telecom companies, encompassing everything from designing and optimizing billing and charging systems to crafting personalized marketing strategies, orchestrating seamless order fulfillment, and enabling efficient business process automation. With a client-centric approach and a perfect blend of industry expertise and technical proficiency, we empower telecom operators to optimize operations, enhance service delivery, and drive business growth in today's rapidly evolving market environment.