At Celcom, we offer solution design and architecture consulting services tailored for the telecom industry. Leveraging our expertise in end-to-end architecture and implementation of complete solutions (BSS/OSS), we facilitate strategic overhauls, transitioning from monolithic to microservice architecture. Our comprehensive approach includes expertise in technical architecture design, encompassing production setup, high availability, and disaster recovery solutions. We emphasize modular development, adoption of cutting-edge technologies like Docker and Kubernetes, automation through CI/CD pipelines, and the implementation of scalable and reliable solutions. By redefining operational frameworks, we enhance agility, scalability, and service delivery speed, ensuring our clients stay ahead in the dynamic telecom landscape.
In the telecom industry, architectural design is crucial for driving innovation and maintaining competitiveness. Transitioning from a monolithic to a microservice architecture enables agility, scalability, and rapid service delivery, empowering telecom providers to adapt swiftly to market demands. This strategic overhaul facilitates modular development, automation, and reliability improvements, ensuring seamless operations and superior customer experiences. Ultimately, architectural design is paramount for telecom providers seeking to optimize operations, enhance customer satisfaction, and secure a leading position in the dynamic telecom landscape.
Our architects spearhead transformative journeys, transitioning from monolithic to microservices architecture to meet evolving business needs.
They segment systems into smaller, manageable microservices, ensuring each is deployable independently for enhanced flexibility and agility.
Our architects leverage state-of-the-art tools like Docker and Kubernetes to optimize service deployment and orchestration, driving efficiency and scalability.
Through continuous integration and continuous deployment pipelines, they automate deployment processes, accelerating feature rollout speed and improving operational efficiency.
Our architects enable targeted scaling of specific business areas, minimizing disruptions to the overall ecosystem, and boosting system uptime and reliability.
They design and implement architectures that boost agility, scalability, and service delivery speed, ensuring our clients remain competitive in the dynamic telecom landscape.
Leading Telco Provider – Agile Transformation, A Leap to Microservices
This case study dives into the strategic overhaul of a leading telecom provider, transitioning from a monolithic to a microservices architecture. Facing a need for greater agility, scalability, and speed in service delivery, the telecom giant embarked on this transformative journey to redefine its operational framework and enhance market responsiveness.
Problem Statements
Slow Time-to-Market: Cumbersome release processes for new features and updates
Scalability Concerns: Inefficiencies arising from the need to scale the whole system for minor updates.
Limited Flexibility: Difficulties in incorporating new technologies or making significant system modifications.
Operational Inefficiencies: High costs and complexities of managing a large, monolithic infrastructure.
Reliability and Availability Issues: Service disruptions and performance issues impacting customer satisfaction.
Achievements
Modular Development: Segmented the system into smaller, manageable microservices, each deployable independently.
Technological Advancements: Adopted state-of-the-art technologies, including Docker and Kubernetes, for efficient service deployment and orchestration.
Automation through CI/CD: Streamlined deployment processes via continuous integration and continuous deployment pipelines, enhancing feature rollout speed.
Reliability Improvements: Boosted system uptime and reliability through effective distributed data management and service isolation.
Enhanced Scalability and Flexibility: Enabled targeted scaling of specific business areas without impacting the whole ecosystem.
Business Outcomes
Faster Feature Deployment: Microservices enabled quicker validation and rollout of new features, fostering innovation.
Reduced Operational Expenses: Streamlining resource use and automating deployment processes led to notable cost savings.
Elevated Customer Experience: The system's enhanced reliability and performance improved service quality and customer satisfaction
Increased Market Responsiveness: The new architecture afforded the operator greater flexibility to adapt to evolving market demands and technological trends.
Future-Ready Infrastructure: Adopting microservices positioned the operator well for scalable growth and technological integration.
Leading Telco Provider – BSS Transformation
To overcome systemic challenges, evolving from a monolithic architecture to a modular, scalable system, enhancing performance, security, and operational efficiency through strategic technology integrations and optimizations.
Problem Statements
A monolithic architecture that was hard to modify and scale.
Slow database responses leading to operational inefficiencies.
Uptime issues causing disruptions in service.
Outdated documentation and complex flows.
Integration issues due to outdated API documentation.
A need to redesign the solution without impacting consumer functionality.
Multiple stakeholders with varied requirements.
A vast number of channels (40+) through which customers interacted, requiring a robust API design.
Achievements
System Overhaul: Implemented integration between Oracle BRM and CRM to better cater to the client's needs.
Service Isolation: Ensured that issues in one API wouldn't affect others.
Security: Transitioned from user-password to token-based security. Implemented service mesh level security and integrated single sign-on
DevOps Maturity: Assessed the existing system and deployed solutions at maturity level 4, aiming for level 5.
Test Automation: Introduced an automation suite for APIs, ensuring rigorous testing and quality.
Monitoring: Implemented robust monitoring solutions using Prometheus, Dynatrace, and ELK stack.
High Availability: Addressed uptime issues and designed a solution that leveraged multiple zones and regions.
Business Outcomes
Modular System: Transitioned from a monolithic to a modular system, enhancing scalability and flexibility.
Enhanced Performance: Addressed database slowdowns, leading to faster response times.
Improved Uptime: Achieved higher system availability, reducing service disruptions.
Operational Efficiency: Dashboards and monitoring tools provided real-time insights.
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